So I got an email at 2:00 in the morning telling me I’ve been charged nearly $300 for web hosting… even though I’ve already paid up my hosting costs. Hm. Weird.
Then I get an email 11 hours later. It read:
Hi Raine!
Ack. Through a COMPLETE bumbling on our part, we've accidentally attempted to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY (it was all due to a fat finger)!
We're really really realllly embarassed about this, but you have nothing to worry about. Please ignore any confusing billing messages you may have received recently; we've already removed all those bum future charges on your account and already refunded the $296.62 charge on your credit card.
You should get the money back on almost immediately, within a day or two max, and there's no need to contact your credit card company or bank for the refund.
Thank you very very much for your patience with this.. we PROMISE this won't happen again. There's no need to reply to this message unless of course you have any other questions at all!
Sincerely,
The Foolish Billing Team!
Is it odd that I wasn’t even mad? I was glad that their team is as odd as I am. However, after reading the apology I felt there was a grave enough situation to merit my response of:
Hi Fools!
I know I don't have to respond, but you should be equally "embarassed" about your misspelling of embarrassed.
Cheers!
Raine
Subscribe to:
Post Comments (Atom)
2 comments:
hahahahaha, GREAT STUFF!!! I love it! Did you end up buying It's Always Sunny?!?!?! I love that show!
Soon... soon! Today, Actually =)
PS: it was so good to hear from you! You sound very "bodaciously rad" while on your excellent adventure ;-)
Post a Comment